• Ministry of Home Affairs had initiated computerization of police Station through projects like Common Integrated Police Application (CIPA) and Crime Criminal Information System (CCIS) .However; both CCIS and CIPA are currently standalone systems at police stations across the country continue to function as isolated islands. To revolutionize the police Information Technology (IT) the Govt. of India (GoI)has has sanctioned Rs. 2000 crores for a mega IT project connecting 14,000 police stations and 6,000 supervisory and related offices through Crime and Criminal Network Tracking System (CCTNS).


  • The CCTNS project is an advance software application which would empower the police organizations and take policing to the next levels. Policing being a state subject, the role of the centre is limited to funding / playing a facilitative role and hence the success of this project depends on the active involvement and support of police leadership at the district level.


  • The Planning Commission of India has included CCTNS costs in the XI five year plans (2007-2012) with the approval of an estimated outlay of Rs. 2000 crores.


  • CCTNS will create a national data bank of crime and criminals and their biometric profiles. This database will have a handshake with databases of other agencies of the criminal justice system like Courts, Jails, Immigration, Passport authorities, Forensic Labs, Transport Department, Mobile companies, Central agencies etc. in a phased manner.

The key objectives of the CCTNS project include:
a. providing enhanced Information Technology tools for investigation, crime. prevention, law and order maintenance and other functions.
b. increasing operational efficiency by reducing manual and repetitive tasks (data to be entered only once which would automatically prepare all the registers)
c. better communication and automation at the back-end.
d. sharing crime and criminals’ databases across the country at state and central levels
e. sharing intelligence on real-time basis, and
f. improving service delivery to the public and other stakeholders.



Role of the Central Government:

NCRB has appointed Wipro Ltd. as Software Development Agency, which would be developing common core application software (CAS) and would be sharing the same with the State Governments or implementation at the State level?
lrg-dia.gifMHA has provided fund (A) Rs. 1,12,60,000/- as grantin-aid by issuing order on 9stNov’2009,for (i)appointment of SPMC for 68.75 lakhs, (ii)strengthening of institutions infrastructure 36 lakhs, (iii)training of police personnel 5.85 lakhs Rs, (B)26 lakhs for strengthening capacity building infrastructure on 31 thMarch’2010 and finally(C) Rs.164.78 lakhs for (i) Appointment of SPMU,(ii) Appointment of SI by issuing order dated, 15Oct’2010) to the State Government for appointment of agency which would help in identifying the State specific requirements and project management.

Role of the State:

  • The State government has appointed Nodal officer for managing the project, who is working under State Empowered Committee constituted under the Chairmanship of Director General of Police.
  • Tripura has signed the Memorandum of Understating (MoU) on 27January’10 and has created the governance structure(monitoring committees like state Apex committee , state Empowered committee, State Mission Team and so on and the state designated agency (TPCA) for the project, which would help in undertaking the project initiation and management activities at the State level.
  • MoU in between TPCA and NIC to act as S-PMC was signed on 23-04-2010. Accordingly, S-PMC prepared PIM (Project Implementation & Monitoring) report following the guidelines provided by the NCRB. The PIM (Project Implementation & Monitoring) report was duly approved by the State Apex Committee on 21-08-2010 and sent to NCRB on 23-08-2010.
  • The Project Implementation and Monitoring (PIM) report, has captured the state specific requirements. Based on this PIM, MHA would approve the funding of the project.
  • Once the PIM Report is approved, follow up action for appointing System Integrator shall take place. In the meantime we have received back the PIM report with certain remarks of CPMU besides suggesting/recommending for revision within 2 (two) weeks time. The same has been forwarded to S-PMC for revision.


Role of system Integrator:

  •  After the System Integrator, would be appointed, the agency would help the TPCA in implementation of the project at the District level and whose role is defined as follows
  •  Implement the CAS software developed by Wipro with suitable amendments/ configuration and additional functionalities. b. Site preparation at the Police Stations and Higher offices. c. Commissioning of Hardware at the Police Stations and higher offices. d. Provide Data Centre infrastructure to be located in State Data Centre. e. User Training on application and System Administrator training. f. Data entry of old records /migration from the old system to the new system. g. Provide and deploy Network infrastructure. h. Provide Operation & Maintenance support. i. Set up a helpdesk to resolve technical issues in usage of the application.


Identification of training infrastructure for CCTNS project:-

  •  Available training infrastructure in PTC and District Headquarters as well as how to formulate training programme to develop IT basic computer skills among target groups under capacity building as part of implementation of CCTNS Project.
  • Infrastructure at South, Dhalai and North Districts shall be created at SP’s conference room after refurbishing the present accommodation to suit requirements.
  • 20 computers at PTC and 10 computers each for three district training centers shall be arranged for conducting IT Basic training.
  • Pending purchase of computer to equip the training centre, training will be outsourced by inviting agencies from out side.
  • There shall be separate tendering process observed for IT basic training and for training on application software.
  •  For observing the tender formality, SPMC for the project shall take responsibility and steps right from drafting of tender document etc. to evaluate the tender and select the agency in consultation with TPCA.


Conducting basic training on training modules through outsourcing by taking support of S-PMC:

  • For awareness and sensitization as envisaged in the IT basic training, 5 days training programme (40 hours) in each module ( there are 5 modules) shall cost Rs. 2,500/- per person, thus 342 participants shall be trained within the approximate cost of Rs. 8,54,225/-.
  • Each batch shall consist of 10 trainees. Temporary hardware, training documents, faculty and other stationeries shall be provided by the agencies to be selected
  • Monitoring and evaluation of computer skills (in respect of Police personnel who will be undergoing IT basic training) shall be done by SPMC.


Training plan for police/TSR officers:-.

  • Along with 342 trainees (100 percent of Gr.A officers,5% of Gr.B officers,1% of GR.C officers) approximately 52 persons also will be trained in PTC for trainers training (TOT) at an approximate cost of Rs 1000/- per person.
  • The entire training shall be outsourced and agency shall provide training for the 52 persons and shall provide faculty, training documents and other stationeries. The training shall be done utilizing the existing hardware infrastructure at PTC (if feasible) or after procurement and installation of the proposed new hardware for PTC & DTC.
  •  Rs. 5.85 lakhs shall be allocated for training of Police personnel by MHA. However, the additional expenditure, if any, to be incurred will be managed by diverting funds from savings in other field of activities taking due approval from competent authority.
  •  The first phase (phase-I) of training shall be for the duration of one month (49 days precisely)
  • Tender for selection of agency for training shall be floated by 15December,10 and by mid of April first phase of training will be completed.
  •  In the second phase (Phase-II) training, which is basically role based application training, following activities shall be undertaken:-

i)  Acquiring hardware for training centre
ii) Establishment/setting up of hardware in training institutions.

  • lrg-dia.gifSecond phase of training shall commence after installation of hardware at 04 DTCs,01 PTC and SCRB for six days every week for a continuous period of three years. Total strength of trainees shall be approximately 9700 police personnel (includes the figure of 342 trainees of first phase). 52 master trainers shall continue to train police personnel in IT BASIC training in the second phase training too.
  • lrg-dia.gifConducting of training shall be as per guidelines of NCRB for CCTNS scheme.
  • lrg-dia.gifPolice personnel under SP, Communication shall be included for basic awareness training.


Discussion on the revised PIM report before resubmission to NCRB:-

  •  Necessary action shall be taken by S-PMC very shortly and revised report shall be forwarded to NCRB for obtaining approval following queries sent by NCRB on PIM report.



  •  SPMU shall be set up taking help of SPMC for which fund is available. As per guidelines SPMC and SPMU could be the same agency and therefore NIC shall act as SPMU for Tripura.
  •  Strengthening of institutional infrastructure including Work Station concept shall be introduced in DTCs.
  • Purchase of hardware shall be through NICSI.
  • Site preparation shall be through PWD or RD Department.
  • There shall be a provision of Rs. 2.5 lakhs per site and Rs 4.5 lacs per site for hardware and accessories procurement.
  • On connectivity issue provision for Broadband connectivity has been suggested in CCTNS Project guidelines. However, for alternate connectivity through SWAN backbone and last mile connectivity using leased line Department of Information Technology shall be approached.

Role of the District:-

  • The implementation of this project at the District level would be managed by District Mission Team being chaired by Superintendent of Police/Deputy Commissioner of Police.

Expected Outcomes :

  •  Implementation of any project is never complete without measurement of the expected outcomes and subsequent impact. The CCTNS project Envisages the following (indicative only) outcomes:

Citizen Services:

  • Ease of accessing services provided by the police Department.
  • Traceability of requests through use of IT.

Police Department Services:-

  • Quick responses to inter-district, inter-state and interdepartmental service requests.
  • Quick response to queries for efficient policing for example unidentified dead bodies, chance finger prints, missing persons, stolen vehicles, stolen arms etc.
  • Generate alarms at Police Station and Supervisory ranks.
  • Quick feedback from senior officers on identified crime patterns.
  • Easy compilation of crime data and reporting including daily, weekly, fortnightly, quarterly and annual reports.
  • Less time spent on non-core back office tasks thereby leaving you more time for law and order duties.
  • Increasing the overall image of efficient, modern and citizen friendly police.


Letter of Intent (LOI) for Selection of Implementing Agency for Implementation, Commissioning and Maintaining CCTNS in Tripura